If you haven’t received your pay via direct deposit, don’t worry, here are the steps to quickly resolve the issue:
Step 1: Check Your Bank Account Information
Start by confirming that your bank details were entered correctly in your Clara account. This includes:
Bank account number
Routing number
To check or update this information:
Step 2: Let Us Know
Once you've reviewed or updated your banking information, send us a quick text so we can look into it further.
📱 Text us at: (415) 985-0926
What Happens Next?
Our support team will:
Verify your information
Check the status of your payment
Let you know if additional steps are needed
Important Note:
For future payrolls, double-check that your bank info is up-to-date at least 48 hours before your scheduled payday to avoid any delays.